Director of Operations

Beverly Hills, CA

Full time – Direct hire

Monday thru Friday – 8am to 5pm

$150k to $200k depending on experience.

Seeking an experienced Director of Operations for a busy health clinic. Seeking an individual with a proven record of management performance within healthcare (preferably in Imaging), great influencing and project management skills, and having a broad understanding of the many service aspects that they will encounter and resolve within the day-to-day operation. In this position you will report to both the VP and Director of Imaging.

Responsibilities:

• Create an Operational strategic and tactical plan.
• Leads and manages a functional team of Radiation Therapists, Imaging Technicians, and Patient Care Coordinators.
• Cultivate and sustain a customer-centric operating culture that strives to exceed customer goals, objectives, requirements, and expectations
• Promote a culture that always maintains compliance with all regulatory requirements.
• Creates an empowering work climate; inspires collaborative teamwork and problem solving.
• Effectively communicates values and expectations regarding quality.
• Proactive in identifying, appropriately defining, diagnosing and resolving all operational issues.
• Anticipates and is flexible and adjusts plans to meet changing conditions.
• Develop ways to measure progress, evaluate results and take corrective action in a timely manner.
• Serves as a catalyst for effective change in the Imaging department.
• Meet financial performance and goals of the Imaging portfolio.
• Customer compassion and speaking skills in tough situations.
• Work with the executive team to distill company strategy into impactful, departmental OKRs.
• Collaborate cross-functionally with partners to align performance-based objectives and develop plans.
• Must be onsite daily.

Qualifications:

• 8 years’ progressive experience directing or managing Healthcare Operations function.
• Bachelor’s Degree or equivalent in Biological, Lifesciences, or Engineering or equivalent.
• Proven understanding of a Radiologist’s workflow and ability to create operational efficiencies.
• An experienced leader who has managed service operations in a medical imaging environment.
• Expert knowledge of relevant imaging equipment operation highly preferred.
• An experienced leader, who is mission-focused, growth oriented, committed to operational excellence, process-minded, and skilled in leading teams in a performance-driven culture.
• A decisive individual who sets and meets schedules, and enforces accountability across organizational boundaries.
• Ability to measure and track performance, success of programs, initiatives.
• Experience managing teams.